We publish community guidelines, learnings, insights and practical tips to help you do good user research.
This is for researchers and teams.
Guidance and articles
For researchers
What makes good user research and how to apply this to your work, with principles from our research project across the industry.
Principles of good user research
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Tips for keeping people safe during research
Practical things to consider to protect participants and researchers at each stage of the research process.
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Learnings from accessibility testing
Recent learnings from recruiting, facilitating and analysing research with people who have access needs.
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Guidance and articles
For teams
Principles you can use to evaluate a website and make sure it works for the people using it (e.g. users).
What makes a good website
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Information Architecture: What is it and why is it important?
The structure and foundations of your website and why it’s important to get this right.
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How to approach testing your website with users to discovery how to improve the user experience
Testing your website
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Principles of Good User Research
Good Research is…
Ethical
Ethical research means…
💡 Examples of ethical research
⚙️ Tools to help you do ethical research
2. Rigorous
Rigorous research means…
💡 Examples of rigour in research
⚙️ Tools to help you do rigorous research
3. Inclusive
Inclusive research means…
💡 Examples of inclusive research
⚙️ Tools to help you do inclusive research
4. Managing bias
Managing bias in research means…
💡 Examples of bias in research
⚙️ Tools to help you manage bias research
5. Actionable
Actionable research means…
💡 Examples of actionable research
⚙️ Tools to help you make your research actionable
Share your thoughts?
Do you have comments or thoughts on the principles of good user research?
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